First-party analytics
818 uses first-party analytics to understand site traffic, subscriptions, and how members use our content and tools. We set a random visitor cookie and a 30-minute session cookie. The visitor identifier is hashed before it is stored in our database.
We record page paths, landing pages, referring domains, campaign labels, broad device and browser categories, country, account and checkout milestones, payment lifecycle events, and aggregate interactions with 818 content and tools. We do not use advertising profiles, fingerprinting, session replay, or third-party analytics.
Information we intentionally do not retain
Analytics does not retain raw IP addresses, full browser user-agent strings, URL fragments, arbitrary query strings, or free-form Play Finder search text. Administrative, coach, API, local-development, preview, bot, and Do Not Track traffic is excluded.
Retention
Raw behavioral events are retained for 90 days, session records for 13 months, and daily aggregate reports for 25 months. Stripe commerce ledger entries are kept as needed for billing, reconciliation, accounting, fraud prevention, and legal obligations.
Accounts, billing, and service providers
Account, membership, content-progress, Discord connection, and billing records are used to provide the 818 service. Payments are processed by Stripe, and application data is stored in Neon Postgres. These providers process information under their own privacy and security terms.
Your choices
Browser Do Not Track requests are honored by our analytics endpoint. You may also block or remove first-party cookies in your browser; sign-in and other account features may still require essential cookies. Contact 818 through the contact page with a privacy or data request.